When booking an appointment over the phone or online, a credit card is required to reserve your date and time. Your card will not be charged at the time of booking.

 

At our California locations, the cancellation fee is subject to change by stylist, as they are all independent. These changes will be indicated on stylist website profiles. As a general rule: Cancellations within 48 hours prior to your scheduled appointment will be charged 50% of the service price. The cancellation fee is charged to the credit card on file. It is non-refundable, and cannot be applied to a future appointment. If the card on file is unable to be charged (insufficient funds, cancelled card, etc.), the stylist may choose not to book you for any future appointments, and your online booking privilege may be revoked.

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It is the client's responsibility to communicate if they are unable to make the appointment. Feel free to call the salon, email us, or reach out to your stylist directly.

 

Please Note: Administrative Staff work different hours from the stylists, and they do not work on Sundays and Mondays. If you cannot reach us to cancel in time, please refer to your stylist's contact information on the website. You may also mange your appointments here. Responding to your confirmation email/text does not automatically cancel your appointment in our booking system.